Shipping policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
-
United States: 3–7 business days
-
International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, holidays, or customs processing.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 24–48 hours to appear.
Shipping Destinations
We currently ship to domestic and select international locations. If your country is not available at checkout, shipping is not supported at this time.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Incorrect or Incomplete Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.
Delayed or Lost Packages
If your order is delayed or appears lost, please contact us at meganschwepp@centurytel.net. We will work with the shipping carrier to resolve the issue as quickly as possible.
Questions
If you have any questions about shipping, feel free to contact us at meganschwepp@centurytel.net